DealerRater Reviews

       
                                   
               
                                                                                                                                                                                           
           
                January 30, 2016                                                                           
                                    Jose,  Patty Magana                               
           
                My husband went to buy a truck at Dale Earnhardt Jr. GMC and we had a fair experience with the dealership in general. As for our salesmen Jacqui "Kirby" Todd,  he was exceptional. He was respectful,  funny and not pushy.  He went to bat for us to get the vehicle we wanted as well as Rendall "Ren" Lee the Floor Manager. I will recommend to anyone who is car shopping to work with Kirby,  you will not be disappointed.            
               
           
               
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                September 26, 2015                                                                           
                                    johnlojan                               
           
                I havea landscape and lawn maintenance business and i have purchased 2 trucks from Dale Earnhardt Jr in the past three years and the experience with this dealership is a stress free one hands down!My salesman made me feel like family and very comfortable.I will recommend this dealership to all my friends and customers!           
               
           
               
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                August 07, 2015                                                                           
                                    Caddy$                               
           
                My favorite salesman as I have been purchasing cars & trucks from him for 35+ years! His service is exceptional & he is a pleasure to work with.David & Robin Jones            
               
           
               
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                July 31, 2015                                                                           
                                    Emily                                
           
                West was extremely helpful in helping me find the perfect car. He listened to my requirements for the vehicle and price, took my lifestyle into consideration and hooked me up with an awesome Subaru at a fantastic price. I had never been there before but the dealership is really nice and everyone working there is extremely helpful and friendly. Overall the experience was very low-pressure and I am confident that if I have any problems West and the team will take good care of me and my family. Wou           
               
           
               
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                July 31, 2015                                                                           
                                    Disappointed                               
           
                I had a GPS issue and some repairs that needed to done, that were agreed upon at purchase. I had to speak with employees over the sales associate. I dealt with Ryan Michaud and the GM Chris Matchett. They were both  professional, polite, accommodating and resolved the issues. Thank you guys!           
               
           
               
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                May 02, 2015                                                                           
                                    Jackson0421                               
           
                I first worked with West Phillips when I began looking for a car several months ago. He was friendly, helpful and extremely patient as we reviewed and considered several options. After being unsure of exactly what type of car I actually wanted to buy, I put off my plans to make a purchase. When I recently returned to the dealership, he greeted me with a smile and was just as helpful as the first day I came in. West doesn't hesitate to go above and beyond to deliver outstanding customer servi           
               
           
               
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                April 23, 2015                                                                           
                                    Becky                                
           
                After looking around locally for a vehicle, contacted West and told him what I was after. West went above and beyond what other dealers would do to put me in the perfect vehicle.  Living out of state was not a problem, West had everything under control.  West cares about the buyer and will do what it takes to get them in the vehicle they want.             
               
           
               
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                March 24, 2015                                                                           
                                    tamara0105                               
           
                After looking at a few vehicles we had temporarily given up but West didn't...as soon as the right vehicle was on the lot he had contacted us and got us in and driving. Smooth sailing and the vehicle of my husband's dreams....would buy from West again and will!           
               
           
               
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                November 02, 2014                                                                           
                                    Letitia Owens                               
           
                I had a great car buying experience. My salesman was Jay Moore. He was nice, kept me updated and throughout the process. He gave me tour through the facility and introduced me to service dept. and made sure all my questions was answered and made sure I had contact information in case I had any additional questions or problems with my vehicle.           
               
           
               
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                October 29, 2014                                                                           
                                    Michelle Connell                               
           
                Mr Gene Mixon was unbelievable when it came to buying my almost 16 year old daughter her first car.  It was been many years since I purchased a new car so I thought the experience would be overwhelming but Mr Gene made the experience very easy and now I have a very happy 15 year old daughter at home.  She is so excited to drive her car everyday that she looks for places for us to go so she can drive it.  I cannot thank Mr Gene enough for all his help and support.  The entire team of people we wo           
               
           
               
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